Sunday, August 11, 2013

Anger Management

The other night I was trying to figure out how to connect my wireless printer to our network and after trying various "trouble-shooting" tactics, I contacted the company who made the printer thinking, this can't be too big of a deal. When we first got the printer I think my son and I installed in with no real problems. Unfortunately we recently had to replace our modem/router and that caused some problems.  So I go online to the "live chat" and the person "helping" me, after close to three hours not only did NOT solve the problem, but managed to completely mess up my wireless network. She tried to tell me that she was only working on the things that affected the printer. Hmmm. I think not. I don't know a lot about computers, but I thought it was an amazing coincidence that before she started doing things everything (except the printer) was working fine. Afterwards nothing worked except the PC I was actually working on. None of the kids devices or laptops could connect and even my ROKU was shut down. Someone was supposed to call me within 24 to 48 hours....a week ago. Needless to say, I will not be purchasing anything from that company again if I can help it, and they WILL be hearing from me. (It won't be pretty, but at least it will be somewhat more reserved compared to what it would have been a week ago.)

Anyway, to make a long story short (I know, too late), At about midnight when I finished chatting with this substandard computer technician, I was fuming. Knowing that sleep was not going to happen anytime soon, and feeling like I might possibly commit a felony, I decided to work off some pent up energy by swimming. Luckily, my gym is 24 Fitness. I got dressed and zipped over, thinking a half mile ought to do it. After a half mile I realized I was still angry, so I went on for a few more laps. When I got out, I was thinking, Wow, I should do a mad swim at least once a week!  I'm kidding of course, but I did get a really good workout, and I was able to go to sleep when I got home. It was much more productive than breaking or throwing things (like the printer).  The next morning I called AT&T and in under an hour our wireless was up and running and so was our printer. Shocker.

Usually I get my frustrations out with writing, but sometimes, there is not enough paper, writing instruments, or even internet space to get the monster out of me. More dramatic strategies are needed. I know not everyone can swim, but most of us can at least get out and walk or run or do something physical. In the long run, at least for me, not only do I feel better emotionally, but I can smile knowing that I am a little bit healthier as a result. 

We all do what we have to, to stay sane in this crazy life. I write. I swim. I hug my family. Whatever works.

Caren E, Salas

1 comment:

  1. I appreciate all of the information that you have shared. Thank you for the hard work!
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